Insurance Information

At Ocala Oral Surgery, we understand that the financial aspects of dental care can be difficult to understand. Our office will do everything we can to help you understand your insurance coverage and financial responsibilities. If you provide us with accurate and current dental insurance information, we will be happy to file your charges with your primary and secondary insurance companies.

If you have any questions regarding whether we are part of your insurance network or if we participate in your insurance plan, please feel free to call our office for assistance. Our team is here to answer any insurance-related inquiries you may have.

If you have dental insurance

We ask that you bring proof of coverage (insurance ID card or insurance forms) to your initial appointment. These documents will provide essential information that will help us determine the specific requirements of your insurance plan, such as how often you may be treated, who may provide treatment to you and any family members covered by your plan. Please take time to review the following checklist that will help you provide us with all of the information necessary to file your claim(s). You may want to contact your insurance company to assist you with obtaining the most accurate information:

• Determine whether or not we are participating providers of your insurance plan. With most plans, you may choose to see a provider that is not “preferred” with your insurance plan, but you may want to check with your insurance company to see how that will affect your coverage and reimbursement for services.
• Please be prepared to pay any copay or coinsurance amount on the day of your appointment. Your coinsurance is the amount that your dental insurance company deems your responsibility (usually based on a percentage of the fee of the service(s) rendered).

We will send you a monthly statement for any balance that remains on your account. Most insurance companies will respond to our claim for services within four (4) to six (6) weeks of receipt. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance company has paid is your responsibility. Your prompt remittance is appreciated.

Non-Covered Services

We will work with you to maximize your insurance reimbursement for covered procedures. However, some provided services may not be covered by your insurance plan. Payment for non-covered services is due at the time of service unless other arrangements have been made in advance. Please remember that you are fully responsible for all fees charged by this office, regardless of your insurance coverage.

If you do not have insurance

We pride ourselves on delivering the finest care at the most reasonable cost to our patients. Therefore, payment in full is expected at the time that services are rendered. For your convenience, we accept payment in the forms of cash, personal check, Visa, MasterCard and Care Credit. Prior to your procedure, we can also assist you with supplemental information for financing through Care Credit.

Please feel free to call our office at 352.732.4427 with any other questions that you may have.